Jobs

Posted 51 days ago

Our Commitment to Exceptional Care: At SweetTree, we do not just provide care – we create meaningful connections and enhance the lives of individuals under our Dementia and General Home Care Services. We believe that every interaction is an opportunity to make a positive impact, and we are looking for a talented individual who share our vision.

SweetTree Home Care Services is a multi-award-winning leading provider, with an outstanding rating from the CQC. For over two decades, we have been dedicated to offering exceptional support and community and home-based services for our clients. Our commitment to excellence has made us a trusted name in the industry. At SweetTree, everything we do has a heavy focus on making a positive difference in the lives of our clients. We are currently looking for a compassionate and dynamic individual to join our team as a New Enquiry / Sales Manager. If you are an experienced professional with a passion for enhancing the lives of individuals and a commitment to excellence, then we want to hear from you! SweetTree’s mission is to help people to reach their full potential. For us, ‘Success’ is about supporting people to build independent, active and meaningful futures for themselves.

As a New Enquiry / Sales Manager, you'll be responsible for being the initial and main point of contact for new enquiries, whilst demonstrating a high level of professionalism, knowledge and empathy. The primary focus is on understanding the unique care requirements of the enquirer and knowledgeably guiding them through the process, demonstrating how SweetTree can more than meet the individual’s unique care needs in the best way. Acting as a key contact throughout the entire process and ensuring that all procedures and internal communication regarding new enquiries is managed efficiently and effectively.

Essential - Experience in a client focused role, with excellent interpersonal and communication skills, and the ability to communicate with a range of people using a variety of communication methods. Essential - A passion for empathetically working with people and for providing high quality support. Essential – Excellent organisational skills and an ability to stick to deadlines. Essential - A natural proclivity to work and thrive within a team environment. Highly Desirable – Previous experience in sales/customer service role Desirable – Previous experience in the care industry, or any other service industry A ‘doer’ type attitude that does not shirk away from challenges.

In return, we offer: Ongoing support and development, with our Career Pathway with AIMs accredited training 25 days annual leave plus 8 days bank holidays A "Me day" - a day off plus £20 to spend on spoiling yourself Health & Wellbeing programme Shopping/Services discount platforms Free eye care vouchers Free DBS check Company Pension Scheme Longevity Service Awards Employee Assistance programme Social events such as Christmas and Summer parties

jobapplications@reach-ats.com