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PlusBus accessible minibus service

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PlusBus accessible minibus service

PlusBus Door-to-Door is designed for people who cannot use standard public transport to travel around. The bus will pick you up from your home and drop you as close as possible to the place you want to travel to. PlusBus uses fully accessible minibuses which can be booked to make journeys within the borough of Camden for almost any reason you wish, such as:

  • shopping at a shopping centre or supermarket
  • visiting friends
  • recreation, like attending clubs
  • doctors and health centre appointments
  • hospital visiting

The service relies on people sharing the same or similar journeys in order to be cost-effective and therefore journeys may not be as direct as a taxi journey may be. But, journeys are rarely lengthy. 

Who can apply

You can apply to use PlusBus if you live in Camden and you:

  • receive the Higher Rate Disability Living Allowance for getting around
  • have 8, 10 or 12 points for the moving around component of Personal Independence Payment (PIP)
  • receive a pensioners' mobility supplement
  • are severely sight impaired or partially sighted and have a CVI certificate
  • have a long-term mobility problem preventing you from using public transport. You may need to complete a mobility assessment with an occupational therapist first
  • currently hold a Blue Badge
  • currently hold a Taxicard

How to apply

To apply to use PlusBus, complete the application form and return it by email to cats@camden.gov.uk.

Or, email us on cats@camden.gov.uk to request for an application form to be posted. Completed application forms can be returned by post to:

Concessionary Travel
London Borough of Camden
PO Box 64175
London
WC1A 9BY

Face-to-face sessions

Every Tuesday, the Concessionary Travel Department will be holding face-to-face sessions at 2 venues.

A session is held at 5 Pancras Square, Kings Cross, in the ground floor reception area from 9.30am to 4pm.

Another session is held at Queens Crescent Library, 165 Queen's Crescent, NW5 4HH, from 11am to 4pm.

During these sessions, you'll be able to complete an online application form, provide documents to support your application or ask questions about an existing application.

You can drop-in at either session, or you can book a slot by contacting the Contact Camden Team on 020 7974 6435.