Reducing energy bills

Save energy and money 

With just a few small steps, you can stay warm, save money and reduce your CO2 emissions. 

Green Camden Helpline

Contact the Green Camden Helpline for advice including:

  • Top tips to make your home warmer and save money
  • Fuel tariffs and switching supplier
  • What to do if you are in fuel or water debt – there is help available
  • Eligibility check for:
    • Well and Warm home energy advice visit
    • Warm Home Discount (£140 off your energy bill)
    • Private sector energy efficiency grants

Contact Green Camden helpline

Switch energy suppliers

Are you worried about rising fuel bills? Have you considered switching supplier?

Find out about fuel switching

No-cost tips

  • Turning down your thermostat by only 1°C could reduce your heating bills by up to 10% 
  • Set your hot water tank to 60°C to prevent water from being overheated
  • Conserve energy by not leaving electrical items on standby. Prevent further wastage by not keeping laptops and mobile phones charging unnecessarily
  • Draw your curtains at dusk to retain heat in your home
  • Take a 3 minute shower rather than a bath – showers use a lot less hot water
  • Wash your clothes at 30°C, with a full load each time
  • Keep internal doors closed to reduce draughts

Low-cost tips

  • Look for energy efficient alternatives for your lighting
  • Insulate your hot water pipes to stop heat escaping
  • Fit your hot water tank with an insulating jacket
  • Fix shelves above radiators to deflect warm air into the room
  • Put aluminium foil behind radiators against outside walls to reduce the amount of heat escaping
  • Use programmable heating controls to turn your heating on only when it’s needed
  • Fit thermostatic radiator valves (TRVs) to keep frequently visited rooms warm whilst turning off radiators in rooms that aren’t being used

Save energy and keep warm

You can improve your home and reduce your energy bills at the same time. Find out about: 

You can also find advice and information on a range of energy saving topics at the Centre for Sustainable Energy website. 

Contact Green Camden helpline

There is also a range of support, benefits and discounts available to help you stay warm this winter. To find out more, visit our 'staying warm this winter' page.

Renewable energy at home

Before you consider renewable energy systems for your home, make sure you have addressed the cheaper and more cost effective energy efficiency measures first. The more you reduce your energy demands at source, the greater the proportion of your energy will be met by the new renewable system. 

Find out more and links to useful guides provided by the Centre for Sustainable Energy, below.

Planning permission

To install renewable energy technologies in your home, you may need planning permission.

Solar power

Solar power captures energy from the sun to power items around your home. The two main types currently used are:

  • solar water heating systems
  • solar photovoltaic (PV) systems

Solar water heating systems

Solar water heating systems use thermal energy from the sun to heat water in the home. On average they can provide a third of the home’s hot water usage in a year – typically the majority of this is supplied in the summer with significant top-up heating required in the winter.

Solar photovoltaic (PV) systems

Solar PV panels convert sunlight into electrical energy. PV panel performance depends greatly on their location, with even minimal levels of shading from chimney breasts or nearby trees having a significant impact on performance. 

It is unlikely that you’ll be able to meet all your electrical demands through PV because they generate in the day when lighting and energy use tend to be low, but the energy they produce can be more cost effective than buying from an energy provider. 

download: solar PV guide (PDF)

Wind power

Wind turbines convert wind energy into electricity. Despite being a clean and low carbon method of producing energy wind turbines are unlikely to work well in a built up area such as Camden because urban density creates wind turbulence that slows wind speed. Planning permission is also likely to be problematic.

If you do want to install a wind turbine, the first step should be to determine the available wind speed at the proposed location using the Energy Saving Trust’s wind predictor tool


Biomass is a renewable, low carbon fuel which can be burnt to generate heat. In Camden the most common biomass fuel is wood (logs, pellets or chips), although biofuels such as biogas may also be considered.

Although the process of burning releases CO2; biomass retains a closed carbon cycle – it takes carbon out of the atmosphere while it’s growing and returns it when it’s burnt. It therefore produces significantly fewer carbon emissions than fossil fuels.

The main issue with biomass in Camden is its impact on local air quality and in some instances a full air quality assessment will be required before installation. If you are considering a domestic scale installation please refer to our guidance on using wood burning stoves

Heat pumps: ground source and air source

Ground source heat pumps (GSHP) use heat from the ground to raise the temperature of a liquid contained in a coil or “loop” which is buried in the ground. The liquid is then passed through a compressor to raise its temperature and heat the home. You will need to have a garden if you are considering a GSHP.

download: ground source heat pump guide (PDF)

Air Source Pumps (ASPs) work by extracting warm air from the atmosphere, before compressing it to provide usable heat.

download: air source heat pump guide (PDF)

Although the pumps use electricity, the heat they extract from the ground and air is constantly being renewed naturally which is considered to outweigh the carbon impact of the electricity being used.  

Micro combined heat and power (CHP)
Micro combined heat and power (CHP) units use natural gas to generate both heat and electricity for the home. Although not strictly speaking a renewable technology they can help reduce emissions.

Renewable energy grants and incentives

We are committed to helping you make sustainable energy improvements to your home.

Find out if you could benefit from financial assistance to help make your home more energy efficient:

Fuel switch

Are you getting the best deal for your gas and electricity? Have you compared your tariff recently? You could save around £200 per year. Don’t miss out and compare your tariff today!

Switching your supplier

We have teamed up with Islington Council to help you compare tariffs to see if you could save money on your energy bills by changing your supplier. Please ensure you have your most recent fuel bills to hand to accurately compare tariffs.

Islington Fuel Switch tool

Alternatively, you can use Citizens Advice website, which also includes a range of switching advice and FAQ’s.

London Power - Green electricity for Londoners

Founded by the Mayor of London, London Power promises to be always fair, always reasonably-priced and always green with 100% renewable electricity.

London Power makes it easy for you to get a great deal and provides brilliant customer service from Londoners who care. And to top it all off, London Power doesn’t just look out for you, they also look after your local community – investing what City Hall makes into programmes to help improve Londoners’ lives. This will help tackle the climate emergency and support Londoners struggling to pay energy bills.

Fair pricing

London Power offers fairly-priced energy for all Londoners. Not just now, but for the longer term. Once their yearly plan ends, they’ll automatically switch you to the cheapest available similar plan.

100% renewable

All their electricity is generated from 100% renewable sources. How? With London Power, all the electricity supplied is matched with power generated from renewable sources like solar and wind power.


With their simple plans, you can be sure you’re always on the best rate. Switching online is easy. And if you need help, their customer service, powered by the customer service experts at Octopus Energy, is world-class.

Learn more and discover how simple it is to switch today at  


On average, 80% of the energy used in homes is for heating. Using good insulation can reduce the amount of energy you use, helping to cut your fuel bills and carbon emissions.

Here are a few recommendations for making your home more energy efficient with detailed downloadable guides from the Centre for Sustainable Energy. You may be eligible for financial support to help make these improvements.

Draught proof your windows and doors

According to the Energy Saving Trust, draughts are responsible for 15% of the heat lost from a home. Full draught proofing could reduce your energy bills.

What’s more, draught-free homes are comfortable at lower temperatures – so you’ll be able to turn down your thermostat, which could save you money.

Draught-proofing is really easy to install- you can even do it yourself.

Loft insulation

Most household heat is lost through the walls and the roof. Installing loft installation or cavity wall insulation could save you money.

You can insulate your roof in two ways. Either using loft insulation blankets, also known as ‘quilts’ which you can do yourself or with blown insulation which uses specialist equipment to blow loose, fire-retardant material into the loft.

Already have loft insulation? Adding another layer to bring it up to the recommended 270 millimetres could save you more energy and money.

Cavity wall insulation

Most housing built since the 1930s has cavity wall construction, which means that there is an exterior wall, with a second wall next to it. The space between the two walls is called the cavity, and this is filled with insulation material. Insulating your cavity walls will help to heat your home more efficiently.

Solid wall insulation

If your home was built before the 1930s it is likely to have solid external walls. Unlike cavity walls, solid walls have no gap allowing nearly twice as much heat to pass through them if they are un-insulated. Solid walls can be insulated either with internal insulation or external insulation.

External wall insulation involves putting an insulating layer on the outside of your home and then cladding it. While internal wall insulation uses insulation boards or a wooden frame filled with insulation attached to the inside of your walls. Both methods can help your home retain valuable heat, as well as saving you money!

Energy efficient glazing

We recommend installing either double, or triple glazed windows in your home. They are an effective way of keeping your home both warmer and quieter, whilst saving you money.

The costs and savings of double and triple glazing will be different for each home and each window, depending on the size, material and installer.

If your home is a listed building or in a conservation area there may be certain restrictions. Before making any changes to your windows, please check our planning guidance guide.

Heating and hot water

On average, boilers are responsible for generating 60% of CO2 emissions in a gas heated home.

By replacing your boiler with a high efficiency condensing boiler you could significantly reduce your C02 output as well saving up to £225 per year.

Types of heating systems

From 2010 any new gas boiler installed must be an A-rated or 88% efficient condensing boiler. 

There are two types of condensing boiler:

  • combination (also known as ‘combi’) boilers provide heated water for radiators and under floor heating – they are able to supply instant hot water without the need for a hot water cylinder
  • system or open vent also provides heated water for radiators and under floor heating, however they require a hot water tank to heat and store hot water for when it is needed.

What to consider when replacing your boiler?

It is important to choose a boiler that is best suited to your home and lifestyle. Below is a quick guide to the benefits of both types.

Combination/Combi condensing boiler

  • provides instant hot water when you turn the tap on
  • space saving, as there is no need for a separate hot water tank
  • reduces heat that would be lost from a hot water tank
  • beneficial for smaller households and those that don’t use much hot water each day

However, this is not suitable for households that have:

  • low mains pressure
  • multiple bathrooms or showers (that aren’t electric)

System or open vent condensing boiler

  • provides large amounts of hot water if multiple water points are in use at one time as hot water is stored in a separate tank
  • may be easier to replace your boiler if you are replacing a similar system
  • beneficial if you like an airing cupboard
  • suitable for all households

Thermostats and heating controls

Using heating controls allows you to keep your home at a comfortable temperature as well as giving you the freedom to monitor your hot water and heating to come on and off when you need it. 

Some of the most common heating control instructions can be found below:

Storage heaters

If your home is heated by electric storage heaters, this simple guide from the Centre for Sustainable Energy provides tips on how to get the most out of your heaters.

Night storage heaters guide

Advice and help

For more information on installing heating controls or an energy efficient boiler, contact the Green Camden helpline.

Ecofurb - Low Carbon Homes Service

Are you planning a renovation and want to reduce your carbon footprint?

You can make your home more comfortable and your bills lower. Ecofurb is a new approach to make London’s homes energy efficient by focusing on taking the uncertainty and hassle away from homeowners planning a renovation.

It’s an end to end service to:

  • advise on which improvements will have the biggest impact on the energy efficiency of your home
  • help plan these together with any other works you may be carrying out
  • get quotes from vetted local contractors via their cooperative of contractors
  • provide specification, quality assurance and sign off.

Follow the link for more information: Ecofurb

Retrofit webinar series

Retrofit webinars - Making  homes warmer and cheaper to heat

Camden is hosting a series of webinars to help residents make their homes warmer, cheaper to heat and more energy efficient. Each webinar will look at a different theme relating to the retrofit challenge.

Energy efficiency improvements, also known as ‘retrofit’ can help to tackle the climate crisis and contribute to making Camden a zero-carbon borough by 2030.

In Camden 26 per cent of green house gas emissions come from our homes, many of which were built before standards for insulation and energy performance were introduced. This means that a lot of our homes are not energy efficient.

Past Webinars





Camden Energy Café

Power Up North London (PUNL), Transition Kentish Town and Camden Friends of the Earth hosted a series of ‘Energy Cafes’ to help residents with energy advice, ranging from switching suppliers to tips for keeping warm and understanding what retrofit is.

10 and 24 November 2020


Power Up North London (PUNL)

Camden Council



Not available

Green Homes Grant

Exploring the new government Green Homes Grant funding to help homeowners and landlords install energy efficiency measures.

29 November 2020 Presentation slides Video recording

An Insight into Home Retrofit

Retrofit experts Enhabit and Sanya Polescuk Architects share their insights into what retrofit could look like in the home, including retrofit opportunities dependent on budget available and overcoming barriers in more complex domestic buildings.

15 December 2020 Presentation slides

Video recording

Retrofit for Businesses

Guest speakers from BuroHappold explain how heat pump technology works and how they can drive energy efficiency improvements for businesses.  Funding opportunities and support available are also outlined.

25 February 2021 Presentation Slides Video recording

Minimum Energy Efficiency Standards – Domestic Landlords

All rental properties in the borough are required to meet EPC E unless an exemption has been registered. This webinar will outline the responsibilities of landlords under the MEES and signpost to support available.

If Camden is to meet its carbon reduction targets by 2030, we want to help engage as many landlords as possible to go above and beyond this benchmark to drive energy efficiency in the private rented sector.

29 April 2021 Presentation Slides Video recording



Solar Together

The Solar Together group-buying scheme is open to all Camden residents who own their own house (or have permission from the landlord to install a solar PV system). Small and medium-sized enterprises (SMEs) and some Commonhold Associations are also eligible for the scheme.

The scheme helps residents to purchase low-cost, high-quality solar panels which also helps to tackle the climate crisis in Camden by providing clean energy, cutting carbon emissions whilst also reducing the cost of energy bills.

Do you already have solar panels installed? You can also register to have battery storage added to your existing solar panels to maximise the benefits of your system.

How does it work?

  1. Registration: you can register from 7 February until 15 March for free and without obligation at To register you simply provide details about your roof, such as its size and orientation.
  2. Auction: an ‘auction’ will be held on 15 March where our pre-vetted solar installers will submit bids for the work. The more people that register, the better the deal should be for each household. The installer with the lowest bid will win the auction.
  3. Personal recommendation: from 4 April you will be contacted with your personal recommendation, based on your registration details. This includes your costs and specifications of your system.
  4. You decide: the decision is then yours as to whether you want to accept your recommendation. There is no obligation to continue. You will have until 13 May to decide and will be invited to an information session.
  5. Installation - If you accept the offer, the winning supplier will contact you to survey your roof and set an installation date. All installations are planned to be completed by the end of October 2022.

For more information, visit Solar Together Camden where you can leave questions and contact the helpdesk.

Register for Solar Together

Freephone helpline is also available (0800 060 85 09) Mon – Fri, 8am – 5pm, to answer any further questions.

Planning Guidance

You can perform certain types of work to your property without needing to apply for planning permission. These are your "permitted development rights", which are subject to certain conditions. Permitted development rights also apply in most Conservation Areas.

Camden’s Solar Together – Household Planning Guidance document provides all the information required to determine whether you need to apply for planning permission.

Camden’s Planning Portal – Household Pro-forma will also ensure you submit all the information you require if you wish to apply for a Lawful Development Certificate or require Planning Permission or Listed Building Consent.

The Solar Together – Non-Domestic Planning Guidance and Planning Portal – Non-Domestic Pro-forma documents provide the respective advice for business and community groups with non-domestic premises.