Jobs

Posted 61 days ago

Quality Assurance and Compliance Manager Department: Specialist Services Location: SweetTree Home Care Services - Coleridge House, 1 Coleridge Gardens, London NW6 3QH Contract: Permanent Full Time Contract. Monday - Friday 9am-5pm. 37.5 hours weekly Salary: £38,500 pro rata

SweetTree Home Care Services is seeking a dedicated and experienced Quality Assurance and Compliance Manager to join our passionate team in London. As an organisation committed to the highest standards of care, we place a huge emphasis on ensuring that our services not only meet but exceed regulatory requirements and best practice guidelines.

Key Responsibilities Include: To carry out Quality Assurance reviews for clients and Support workers To work closely with the Specialist Services Director & support Managers to ensure the smooth running of the Specialist Services. To work with the Service & Support Managers regarding the quality of care being delivered in line with specific actions based on feedback information. To perform client file audits and to flag any issues in a timely manner and ensure completion. To assist in reviewing ongoing concerns, complaints and incidents and deliver 3 monthly reports to present in compliance update meeting. To work as a part of a compliance team.

Desirable Experience or Qualifications: ✅An understanding of the needs of adults with learning disabilities, Brain Injuries , and Neurological Conditions ✅An understanding of how health and social care is structured ✅A detailed understanding of Quality Assurance processes in the care sector ✅Knowledge of legislation relevant to the Care Sector ✅An understanding of the challenges faced by Support Workers ✅Have, or be willing to work towards a level 3 in health and social care, be self-motivated, reliable, flexible and have the dedication to this client group ✅Experience liaising with external stakeholders and other professionals ✅Excellent organisation and communication skills

What’s in It for You? ✨ 25 days annual leave + 8 bank holidays ✨ A 'Me Day' – an extra day off + £20 to treat yourself ✨ Ongoing support and development, with accredited training ✨ Health & Wellbeing Programme ✨ Discounted shopping & services platforms ✨Cycle to work scheme ✨Health insurance ✨ Free eye care vouchers ✨ Free DBS check ✨ Company Pension Scheme ✨ Longevity Service Awards ✨ Fun social events (Christmas & Summer parties!)

Join our team and experience a rewarding career with SweetTree. Your journey begins here, where you can make a real difference in the lives of our clients while enjoying the benefits and support of a dynamic and caring community.