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Support & Quality Assurance Supervisor
SweetTree Home Care Services
Title
Support & Quality Assurance Supervisor
Job Reference
126527PTC
Organisation
SweetTree Home Care Services
Borough
Barnet,Camden,Enfield,Haringey,Islington
Location
Swiss Cottage
Salary
£25,500 per annum
Sector
Homecare
Hours
Full Time
Closing Date
15/01/21
Posted 22 days ago
Support & Quality Assurance Supervisor
We have an exciting opportunity for the right candidate to be part of SweetTree’s Learning Disability Team as a Support & Quality Assurance Supervisor.
About Us
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Your Role
Keys tasks include: Conduct 1:1 meetings; monitoring calls; facilitations and annual appraisals with support workers Participate in the on call rota Participate in various office responsibilities including enquiry management and consultations on urgent client/carer issues Oversee the induction of new team members to the support package Carry out assessments, including risk assessments, of new clients. Conduct regular client reviews, update assessments and care plans Act as emergency support worker when a shift needs cover Carry out annual Quality Assurance reviews with clients
About You
The successful candidate will have a positive caring attitude, good communication skills, the ability to improve processes and deliver on quality assurance requirements. Skills & experience include: Have an understanding of the needs of adults with learning disabilities Excellent organisation and communication skills Ability to communicate clearly and tactfully at different levels, both verbally and in writing You should also have or be willing to work towards a level 3 in health and social care
Your benefits
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Apply or Information
If you are interested in this position, please press apply and attach your cv and our Recruitment Team will be in touch shortly.