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Support & Quality Assurance Supervisor

SweetTree Home Care Services
Support & Quality Assurance Supervisor
Job Reference
SweetTree Home Care Services
Swiss Cottage
£25,500 per annum
Full Time
Closing Date
Posted 22 days ago

Support & Quality Assurance Supervisor

We have an exciting opportunity for the right candidate to be part of SweetTree’s Learning Disability Team as a Support & Quality Assurance Supervisor.

About Us


Your Role

Keys tasks include: Conduct 1:1 meetings; monitoring calls; facilitations and annual appraisals with support workers Participate in the on call rota Participate in various office responsibilities including enquiry management and consultations on urgent client/carer issues Oversee the induction of new team members to the support package Carry out assessments, including risk assessments, of new clients. Conduct regular client reviews, update assessments and care plans Act as emergency support worker when a shift needs cover Carry out annual Quality Assurance reviews with clients

About You

The successful candidate will have a positive caring attitude, good communication skills, the ability to improve processes and deliver on quality assurance requirements. Skills & experience include: Have an understanding of the needs of adults with learning disabilities Excellent organisation and communication skills Ability to communicate clearly and tactfully at different levels, both verbally and in writing You should also have or be willing to work towards a level 3 in health and social care

Your benefits


Apply or Information

If you are interested in this position, please press apply and attach your cv and our Recruitment Team will be in touch shortly.